Certified Quality Engineer (CQE) Practice Exam 2025 - Comprehensive All-in-One Study Guide for Exam Success!

The objective of a quality management system is primarily to control quality in products and services. A quality management system (QMS) provides organizations with a structured framework for consistently delivering products and services that meet customer expectations and comply with regulations. It establishes clear processes for quality planning, assurance, control, and improvement, ultimately leading to increased customer satisfaction and better operational efficiency.

By focusing on controlling quality, the QMS helps to identify and mitigate defects, establish quality standards, and provide the necessary quality training for employees. This ensures that both the products and services provided are reliable, consistent, and of high quality, contributing to the overall effectiveness of the organization in meeting its objectives.

While total employee engagement, social responsibility, and minimizing time-to-market are important factors that can influence quality and business success, they are not the primary focus of a quality management system. Instead, the core of a QMS revolves around establishing and maintaining high-quality standards in processes and outcomes.